Anyone else having problems contacting paypal?

truelark
New Community Member

Chat feature isn't working. Email feature isn't working. And all I get is a busy signal when I try to call. Is this their idea of good customer service?

Login to Me Too
1 REPLY 1

PayPal_Olivia
Moderator
Moderator

Hi @truelark,

 

I'm sorry to hear that the chat, email, and phone options are all not working. Are you using the options that are listed when you click Contact at the bottom of the PayPal website, or are you using contact avenues found outside of the PayPal website?

 

If you are using the official chat, email webform, and phone numbers found on the PayPal website and are still encountering issues, please consider reaching out by PM on Facebook or DM on Twitter. In addition to assisting you with the initial issue, a representative can look into why the contact options on the site are not working for you.

 

Olivia

 

If this post or any other was helpful, please enrich the Community by giving kudos to its author, accepting it as a solution, and/or coming back to assist others. Members make this Community great!
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.