Am i really limited

das13
New Community Member

I received a notice but i believe it is a fake.  In the address line  was a URL ending in <removed>   This page will not let me show the complete address.

The notice says I am limited. The notice even gives an ID

"Reference ID: PP-008-066-258-124"

 

 

 

The resolution at the  PayPal page does not show any problem . 

Am I really limited????

How can I correct?

Help

 

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@das13 

 

Check its not a spoof.

NEVER USE ANY LINK.

Firstly if the email/text addressed you as ''Dear Member'' / ''Customer'' / ''Client'' OR your ''email address'' then that confirms its a spoof as paypal would address you by your full name eg Dear John Smith.

Secondly if there was a link OR attachment in that email/text to ''cancel'' any transaction or ''confirm'' any details then again it would be a spoof.

If there was a problem with your account Paypal would not ask you to click on an unsafe link in an email or by downloading an attachment, they would direct you to log in normally and go to the resolution or the message centre for more information.

More info here >>
https://www.paypal.com/us/selfhelp/article/how-to-spot-fake-emails-faq2340/2
https://www.paypal.com/us/webapps/mpp/security/suspicious-activity


Advice is voluntary.
Kudos / Solution appreciated.
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