Am I entitled to buyers protection if I purchased something through PayPal without an account?

boostbomb
Contributor
Contributor

I ordered clothing on a site via PayPal. I did not have an account at the time I payed, but since it was through PayPal, I have an account now, and I linked my card, am I eligible for PayPal’s buyer’s protection?

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sharpiemarker
Esteemed Advisor
Esteemed Advisor

@boostbomb

 

Yeah but you'll have to call customer service to get a dispute opened though as the transaction is likely not listed on your PayPal account if you didn't open account via the PayPal receipt.  If transaction is appearing in your account activity, you can dispute right from the transaction by click "Report a problem".


Kudos & Solved are greatly appreciated. 🙂

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sharpiemarker
Esteemed Advisor
Esteemed Advisor

@boostbomb

 

Yeah but you'll have to call customer service to get a dispute opened though as the transaction is likely not listed on your PayPal account if you didn't open account via the PayPal receipt.  If transaction is appearing in your account activity, you can dispute right from the transaction by click "Report a problem".


Kudos & Solved are greatly appreciated. 🙂
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boostbomb
Contributor
Contributor
Thank you! Have a well deserved kudos.
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