Am I covered by paypal

mikeyl65
Contributor
Contributor

I sold a item on Ebay, I sent the item by courier after the buyer had paid for the item 10 days later the buyer had not received his item he bought the courier has lost the item I sold am I covered by paypal?

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kernowlass
Esteemed Advisor
Esteemed Advisor

@mikeyl65 

 

In what way? Paypal does not refund your buyers for you if an item is lost in the post !!!

You refund your buyer and then claim from the courier if you took out any insurance to send the item.


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Kudos / Solution appreciated.

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Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@mikeyl65 

 

In what way? Paypal does not refund your buyers for you if an item is lost in the post !!!

You refund your buyer and then claim from the courier if you took out any insurance to send the item.


Advice is voluntary.
Kudos / Solution appreciated.
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