After 10 days, can I guarantee a refund?

thebeknazar
New Community Member

Hello . I'm interested about paypal. I want to buy one service on Instagram. speak will do within 10 days. If something goes wrong Paypal will refund in 10 days if I write a complaint or can a person already withdraw money?

 

Or how to protect yourself? to be 100% sure that I will return the money if something goes wrong?

Login to Me Too
1 REPLY 1

PayPal_JonK
Moderator
Moderator

Hello @thebeknazar,

 

Thanks for reaching out! In this situation, it sounds like you're purchasing what we would categorize as a service. There are certain protections on certain items that may not be available on certain services, so I'd recommend reviewing our Buyer Protection Policy for full transparency. However, I can confirm that you can file an Item Not Received dispute / claim if you did not receive a service. 

 

I hope that helps!

 

 - Jon K


If you find this or any other post was helpful, make our community better by giving kudos or accepting it as a solution.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.