Advice needed
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi. Recently I purchased something from a shop via email. The goods arrived but there was no receipt. I contacted them and they said that my PayPal invoice is my proof of purchase. Unfortunately, the purchase doesn't appear on my PayPal. Any ideas why? Thanks.
- Labels:
-
Security & Protections
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Did you purchase as guest or did you actually login to your PayPal Account to complete the purchase.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
If you bought something online with a debit or credit card and did NOT log into your paypal account then of course it won't show on your paypal account as you bought as a 'guest buyer'.
However your seller may have processed that payment using their Paypal 'card reader' and so Paypal would show on your bank or card statement.
If you need to open a dispute for a 'guest buyer' transaction then you can.......
1. Phone Paypal customer services and see if they will open one for you OR
2. Contact your card issuer for a chargeback.
Advice is voluntary.
Kudos / Solution appreciated.
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- Need to set account balance buffer in Instant Transfer settings in My Money Archives
- Need help, i m confused! in Payments Archives
- How do I make contactless payments? in Products and Services Archives
- Adding bank account error need to contact customer support in My Money Archives
- Need to transfer funds to my jamaican account in My Money Archives