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Address Change

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Contributor

Address Change

I have two addresses on file. The shipping address is current and I cannot delete the old address. It keeps telling me I need to correct it in Wallet.  It shows wrong in wallet but there is no way to correct that. It is correct for my credit card but shows wrong.  I have tried to get ahold of Customer Service but have had no luck.  What is the secret?  Any hints would be appreciated.  But I wonder if it is even necessary to make the change.  If the shipping address that shows as primary is correct, should that be enough?  thank you

1 ACCEPTED SOLUTION

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Esteemed Advisor

Re: Address Change

@PhyllisK1 

 

Check the billing address of any linked cards, they have to match your street address.


Advice is voluntary.
Kudos / Solution appreciated.
I do not work for Paypal.

View solution in original post

1 REPLY 1
Highlighted
Esteemed Advisor

Re: Address Change

@PhyllisK1 

 

Check the billing address of any linked cards, they have to match your street address.


Advice is voluntary.
Kudos / Solution appreciated.
I do not work for Paypal.

View solution in original post