Account number listed on summary

Tkchong
New Community Member
Hello my bank bank account number is 12 digit however on the summary the xxx + last 4 digit does not sump up to 12 it is 11 is that normal?
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1 REPLY 1

PayPal_Callie
Moderator
Moderator

Hi @Tkchong

 

Thank you for reaching out and that is a great question. This would depend on the type of bank you are adding and the country the bank is located in. You will want to make sure that you are not entering the number with spaces included.

 

If you have been unsuccessful in adding your bank, I would recommend reaching out to our Customer Service support through either Facebook or Twitter. If you don't have a Facebook or Twitter account, you can always go to the bottom of any PayPal page and click "Help" or "Contact." 

 

Thanks! 

Callie

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