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Account Message

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New Community Member

Account Message

Hello, I get this message when I log into Paypal.  I have tried to correct all of my information but some of them still won't check off with the green check.  This is the message I get.  I reached out to the message center and tried to call. Calls are not working due to Corvid-19 and no one responded via the message center.  Hopefully someone on here can help.  I use my paypal account all the time when ordering online.  I have not used it since getting the message below.

 

We recently received a report of suspicious activity on a bank linked to your PayPal account. To keep your account secure, we've limited certain features in your account. You'll need to provide the requested information to regain full access.

1 REPLY 1
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PayPal Employee

Re: Account Message

Hi @vsfranklin 

 

Please use the guide in the link below.

https://www.paypal.com/us/smarthelp/article/how-do-i-remove-a-limitation-from-my-account-faq2189


Hope this helps!

Kudos and Solved are highly appreciated.