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Account Message

New Community Member

Account Message

Hello, I get this message when I log into Paypal.  I have tried to correct all of my information but some of them still won't check off with the green check.  This is the message I get.  I reached out to the message center and tried to call. Calls are not working due to Corvid-19 and no one responded via the message center.  Hopefully someone on here can help.  I use my paypal account all the time when ordering online.  I have not used it since getting the message below.


We recently received a report of suspicious activity on a bank linked to your PayPal account. To keep your account secure, we've limited certain features in your account. You'll need to provide the requested information to regain full access.

PayPal Employee

Re: Account Message

Hi @vsfranklin 


Please use the guide in the link below.

Hope this helps!

Kudos and Solved are highly appreciated.