Account Locked

[Bondgirl1]

Hello all

I received an email from PayPal on 27th Jan stating my account had been locked and they could not process my purchase.  I did not make a purchase and my email along with 2 others were visible.  It looks like the purchase was tried to be made around 21.45 UK time.  It had a link which said go to this page to unlock and I did but I was wary as it requested all my details ie phone, email, bank account, address etc and when I tried clicking security or contact us nothing happened, the links were not active.

I did go to PayPal site independently and it was locked.  I have now changed my password but I am unsure if someone has tried using my account ? How do I find out? 

[kernowlass]

@Bondgirl1 

If its a spoof, NEVER USE ANY LINK.

Firstly if the email/text addressed you as ''Dear Member'' / ''Customer'' / ''Client'' OR your ''email address'' then that confirms its a spoof as paypal would address you by your full name eg Dear John Smith.

Secondly if there was a link OR attachment in that email/text to ''cancel'' any transaction or ''confirm'' any details then again it would be a spoof.

If there was a problem with your account Paypal would not ask you to click on an unsafe link in an email or by downloading an attachment, they would direct you to log in normally and go to the resolution or the message centre for more information.

More info here >>
https://www.paypal.com/uk/webapps/mpp/phishing
https://www.paypal.com/uk/smarthelp/article/how-would-i-spot-fake-emails-faq2340