Account Error

jojieannabrot28
Contributor
Contributor

I received an email that I need to update my profile to avoid account limitation which I did (not sure if this is the reason why I am having an error). I tried to transfer funds to my bank account as well as to my friend's Paypal account but I'm getting an error. It says that there is an issue with my Paypal account. Please help me with this.

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1 REPLY 1

Raprap_
PayPal Employee
PayPal Employee

Hi @jojieannabrot28. I hope you're doing well. I'm sorry to hear that you're having difficulty with our service.In order to secure your information the system would require you to verify some info if not it could provide a restriction on your account. It is best if you can contact customer services to resolve any limitation OR account specific issues. Click help / contact bottom left of Paypal pages for options available for your country or try this link https://www.paypal.com/us/smarthelp/contact-us.  Hope this helps. Stay Safe!

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