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A user has placed a donation but they need an invoice?

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A user has placed a donation but they need an invoice?

Is there a way to send a user an invoice for their donation after they have placed a donation? The user requires an invoice for their records and they do not get one from the donation. Thank you in advance.

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Volunteer Advisor

Re: A user has placed a donation but they need an invoice?

@LaurenRuth 

 

Creating a receipt with an invoice:

When your donor donates you through PayPal, they will automatically be emailed a payment receipt. To give your donor a detailed receipt, first create the invoice and save it as a draft if the invoice is not created already. Choose Record payment from the Action column on the Manage Invoices page. You can print and deliver the paid invoice or choose Share link from the Manage Invoices page to copy an invoice link which you can then send to your donor as a receipt. 


Kudos & problem resolved are greatly appreciated. 🙂
1 REPLY 1
Highlighted
Volunteer Advisor

Re: A user has placed a donation but they need an invoice?

@LaurenRuth 

 

Creating a receipt with an invoice:

When your donor donates you through PayPal, they will automatically be emailed a payment receipt. To give your donor a detailed receipt, first create the invoice and save it as a draft if the invoice is not created already. Choose Record payment from the Action column on the Manage Invoices page. You can print and deliver the paid invoice or choose Share link from the Manage Invoices page to copy an invoice link which you can then send to your donor as a receipt. 


Kudos & problem resolved are greatly appreciated. 🙂