30% fees

cslee_work
New Community Member

I wanted to use PayPal to purchase services in Malaysia. It costs RM100. Merchant asks for RM30 more for fees. The are doing so to discourage me.using PayPal. Is that extortion?

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1 REPLY 1

PayPal_Cristina
Moderator
Moderator

Hi @cslee_work,

 

Thank you for your post and welcome to our Community Help Forum!

 

Surcharges or any other verbiage suggesting an additional fee for accepting PayPal as a payment option is not allowed. You may report the merchant to aupviolations@paypal.com.

 

 

I hope this helps.

 

Cristina

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