recent email from paypal....a scam?

DonnaDV
Contributor
Contributor

Hey folks,

I'm not a user of Paypal that much and today I rece'd an emial, with the Paypal logo etc... 

"We contacted you a while ago to confirm your identity because you account has reached its limit"

--didn't know there IS a limit!

 

"...as part of our continuous efforts in complying with regulatory requirements, this is a mandatory process for you to continue using your account and we're limiting your use until this verification is complete."

 

"To start the process, click the button below to provide us with the required documents before 24hours. We'll then review the documents and update your status within 2 business days. Otherwise, your account will be further limited."

 

Obviously, I didn't click on the "confirm Your Identity" link.

What say you, community? A scam or legit?

 

DonnaDV

 

 

Login to Me Too
1 ACCEPTED SOLUTION

Accepted Solutions
Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@DonnaDV 

 

SPOOF.


If there was a problem with your account Paypal would not ask you to click on an unsafe link in an email or by downloading an attachment, they would direct you to log in normally and go to the resolution or the message centre for more information.

More info here >>
https://www.paypal.com/us/selfhelp/article/how-to-spot-fake-emails-faq2340/2
https://www.paypal.com/us/webapps/mpp/security/suspicious-activity


Advice is voluntary.
Kudos / Solution appreciated.

View solution in original post

Login to Me Too
1 REPLY 1
Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@DonnaDV 

 

SPOOF.


If there was a problem with your account Paypal would not ask you to click on an unsafe link in an email or by downloading an attachment, they would direct you to log in normally and go to the resolution or the message centre for more information.

More info here >>
https://www.paypal.com/us/selfhelp/article/how-to-spot-fake-emails-faq2340/2
https://www.paypal.com/us/webapps/mpp/security/suspicious-activity


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.