receiving money

sxmbroome
Contributor
Contributor

hello, i sold a product online and the buyer sent me the money via paypal through my email. The money has been deducted from the buyers account but has not been added on to mine. Please help?

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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@sxmbroome

 

Sorry can't help because Paypal is country specific.
You haven't added your country to your profile or said what country you are in.

You also haven't said where you are selling OR whether you had an email re payment.


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sxmbroome
Contributor
Contributor

England and im receiving money from a buyer from ebay. The email that i used is the one i login with.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@sxmbroome

 

Go and find the transaction in your “my ebay” > click to the right where it says sell similar > don't fill in anything just scroll down to the payments section > look in the paypal box > is the email addy in there correct with no spelling mistakes? If so then you need to change it DURING the listing process next time you list an item for sale.


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Kudos / Solution appreciated.
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