cancel
Showing results for 
Search instead for 
Did you mean: 

possible scam

Options
PeterB20
Contributor
Posted on

Received a mobile text from <Removed> stating " We have limited your account due to safety concerns. Please visit <removed> before we are forced to suspend services. 

 

I have signed on line into my PayPal account & all seems to be OK. Any action I've done ie confirmed my email address.

 

Is the above text a scam/fraud/

 

Thank you to anyone who can help.  

 

2 REPLIES 2

possible scam

Options
kernowlass
Esteemed Advisor

@PeterB20 

 

If its a spoof then NEVER USE ANY LINK.

Firstly if the email/text addressed you as ''Dear Member'' / ''Customer'' / ''Client'' OR your ''email address'' then that confirms its a spoof as paypal would address you by your full name eg Dear John Smith.

Secondly if there was a link OR attachment in that email/text to ''cancel'' any transaction or ''confirm'' any details then again it would be a spoof.

If there was a problem with your account Paypal would not ask you to click on an unsafe link in an email or by downloading an attachment, they would direct you to log in normally and go to the resolution or the message centre for more information.

More info here >>
https://www.paypal.com/us/selfhelp/article/how-to-spot-fake-emails-faq2340/2
https://www.paypal.com/us/webapps/mpp/security/suspicious-activity


Advice is voluntary.
Kudos / Solution appreciated.

possible scam

Options
PeterB20
Contributor

Thank you Kernolass .The advice was brilliant and I'm now better informed to delete future malware/scam messages. 

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.