SOS

Astamarieroland
Contributor
Contributor
Hi I just send some money to this person so she could give me some tickets to a concert and I didn’t received the tickets and she deleted her facebook or blocked me and there is no transition in my PayPal anymore. All what I have is name that she had on Facebook and the email I send it to. Can you help me to get my money back??
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6 REPLIES 6

Astamarieroland
Contributor
Contributor
Oh sorry I got the transferring in my paypal
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Astamarieroland 

 

Did you pay using the goods/services option OR friends/family and is it completed?


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Astamarieroland
Contributor
Contributor
Friends option
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Astamarieroland
Contributor
Contributor
Yes the money is sent
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Astamarieroland 

 

A friends / family (or gift payment) is intended as a transfer of funds from family or friends to one another. For this reason, there is no processing fee when payment is made with bank or PayPal balance.
However as it is a gift payment, there is also no Buyer protection as no goods or services should have been exchanged.

If he was not a close mate or family member you should never use that option as it enables the seller to evade paying his paypal fees and negates your buyer protection at the same time.

You would also not be able to open a dispute apart from one citing an unauthorised transaction but that would be automatically closed as you did authorise the initial payment.

Be careful as using that option for purchasing goods is against Paypal rules and can lead to account limitation.

If you funded your paypal payment via a credit card then contact your card issuer and see if they will help you but unfortunately they may decline as well as it was a gift payment.




Advice is voluntary.
Kudos / Solution appreciated.
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Astamarieroland
Contributor
Contributor
So basically I can’t get my money back... some people are just thinking idiots! 😡 Thank you for answering me tho
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