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Received PayPal shipment details for a purchase I didn't use Paypal

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Cube6square
Contributor
Posted on

Hello. My question is why  I received a shipment update from Paypal for an order I made through Ebay but didnt use Paypal as payment option nor the credit card I used is linked to my Paypal account. Also the order, correctly, is not listed in my activity in Paypal. That hyperlink shipment id in the email leads to ''a sorry not found'' response in PayPal.

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Received PayPal shipment details for a purchase I didn't use Paypal

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kernowlass
Esteemed Advisor

@Cube6square 

 

If you bought something online with a debit or credit card and didn't log into your Paypal account then of course it won't show on that Paypal account because you bought as a guest buyer.
However your seller may have processed that payment using their Paypal 'card reader' and so Paypal would show on your bank or card statement.


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Kudos / Solution appreciated.

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Received PayPal shipment details for a purchase I didn't use Paypal

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Go to solution
kernowlass
Esteemed Advisor

@Cube6square 

 

If you bought something online with a debit or credit card and didn't log into your Paypal account then of course it won't show on that Paypal account because you bought as a guest buyer.
However your seller may have processed that payment using their Paypal 'card reader' and so Paypal would show on your bank or card statement.


Advice is voluntary.
Kudos / Solution appreciated.

Received PayPal shipment details for a purchase I didn't use Paypal

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Go to solution
Cube6square
Contributor
Thank you for your reply. Makes sense I guess but is there a setting where this can be avoided? Because the form of payment was different but the paypal account “holder” receives information for a purchase that has nothing to do with the PayPal account. I dunno if I am putting in with the correct words

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