Possible scam

Sparkyyyyy
New Community Member

Hi I received a text from the number +4[Removed. Phone #s not permitted] They said they limited my account for some reason here is the message: PayPal: We have limited your account due to safety concerns. Please visit <removed> before we are forced to suspend services. I dont think i hsve done anything wrong Is this a scam? I clicked it and it asked me to login, but there was no auto fill by apple, so im not sure if this is a scam or legit thing could you guys help me

Login to Me Too
1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Sparkyyyyy 

 

If its a spoof then NEVER USE ANY LINK.

Firstly if the email/text addressed you as ''Dear Member'' / ''Customer'' / ''Client'' OR your ''email address'' then that confirms its a spoof as paypal would address you by your full name eg Dear John Smith.

Secondly if there was a link OR attachment in that email/text to ''cancel'' any transaction or ''confirm'' any details then again it would be a spoof.

If there was a problem with your account Paypal would not ask you to click on an unsafe link in an email or by downloading an attachment, they would direct you to log in normally and go to the resolution or the message centre for more information.

More info here >>
https://www.paypal.com/us/selfhelp/article/how-to-spot-fake-emails-faq2340/2
https://www.paypal.com/us/webapps/mpp/security/suspicious-activity


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.