Phishing Email?

[Micher99]

I continue to receive an email that says my account has been restricted because of suspicious activity on cards linked to my account. I am hesitant to click on the link in the email. Instead, when I go to my account, there does not appear to be an issue. There is nothing in the Resolution Center to indicate an issue.

[kernowlass · Accepted solution]

@Micher99 

If its a spoof then NEVER USE ANY LINK.

Firstly if the email/text addressed you as ''Dear Member'' / ''Customer'' / ''Client'' OR your ''email address'' then that confirms its a spoof as paypal would address you by your full name eg Dear John Smith.

Secondly if there was a link OR attachment in that email/text to ''cancel'' any transaction or ''confirm'' any details then again it would be a spoof.

If there was a problem with your account Paypal would not ask you to click on an unsafe link in an email or by downloading an attachment, they would direct you to log in normally and go to the resolution or the message centre for more information.

More info here >>
https://www.paypal.com/us/selfhelp/article/how-to-spot-fake-emails-faq2340/2
https://www.paypal.com/us/webapps/mpp/security/suspicious-activity