New to the community? Welcome! Please read our Community Rules and Guidelines
I've been trying to solve the problem about verifying my identity for over 1 month now. Customer service seems to have given up responding on the Help Center messages and on Twitter. I've been asked to explain the problem 10 times now. When I call them, it hangs up after saying the lines are busy.
Any hacks on actually speaking to someone at Paypal?
Paypal phones are mostly non operational since covid but sometimes you get lucky.
If there is one available it will show when you click help / contact bottom left of Paypal pages for options available in your country.
Live chat is randomly available.
You can send them a message.
Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
I've sent them multiple messages. Tried Twitter - it took them 1 month to send me the same message as I initially received. Facebook are not better. I don't understand why it's so hard to get a straight answer!
Thanks for your help anyway.