Is this spam?

ReneeGuill
Contributor
Contributor

Why doesn't PayPal have an email contact? It shouldn't be this hard to get a question answered. I don't have enough minutes to call, and that text thingy sucks. I just want to know if this email message is spam? I don't why my account would be limited? Thanks. sigh...

ok..guess I can't send a screen shot? but the email said my account was limited?

 

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@ReneeGuill 

 

If its a spoof then NEVER USE ANY LINK.

Firstly if the email/text addressed you as ''Dear Member'' / ''Customer'' / ''Client'' OR your ''email address'' then that confirms its a spoof as paypal would address you by your full name eg Dear John Smith.

Secondly if there was a link OR attachment in that email/text to ''cancel'' any transaction or ''confirm'' any details then again it would be a spoof.

If there was a problem with your account Paypal would not ask you to click on an unsafe link in an email or by downloading an attachment, they would direct you to log in normally and go to the resolution or the message centre for more information.

More info here >>
https://www.paypal.com/us/selfhelp/article/how-to-spot-fake-emails-faq2340/2
https://www.paypal.com/us/webapps/mpp/security/suspicious-activity


Advice is voluntary.
Kudos / Solution appreciated.
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ReneeGuill
Contributor
Contributor
  1. Thank you! I had a feeling it was, but sometimes a second opinion helps Much obliged!
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