Errors on submission @ "Email Customer Service" page

AmericoAlves
New Community Member

I tried twice to submit an e-mail at "Email Customer Service" page:
https://www.paypal.com/smc/compose?topicId=1825491&breadcrumbs=Feedback%20and%20formal%20complaints,...

 

At both cases, my outcome is this:

We're sorry, this page is currently unavailable.
Please try again later.

 

Please let me know alternative journeys to successfully submit my e-mail.

 

Thank you,

Américo <removed>

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@AmericoAlves 


Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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