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Karlie4
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Posted on
Dec-11-2020
10:54 AM
I need to send in my ID to PayPal to access an account I set up 20 years ago - obviously the email address is invalid now so who do I write to? There’s no email address listed anywhere on help
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Security & Protections
1 REPLY 1
kernowlass
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Dec-16-2020
02:56 AM
Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...
1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
Advice is voluntary.
Kudos / Solution appreciated.
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