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Katie1984
New Community Member
Posted on

So I received 4 emails saying a money request had been cancelled no money has gone missing from my account I’m just a bit concerned as the person who cancelled them has stolen money from my account before just wanted to make they are not up to there old tricks again 

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PayPal_Martina
Administrator

Hi Katie1984,

 

Thank you for your post and welcome to the Community forum!

 

I am sorry to hear that this happened! In order to restore the safety of your account, I would highly recommend changing your password and security questions and you can do so from the 'Security' tab of your settings. If this happened in the past as well, please also run an antivirus scan to make sure that your device is secure. 

 

I hope this helps!

Martina 

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