Thank you so much for submitting documents for us! I'm sorry to hear about the frustrations. If you're able to get through on our phone lines, you should be able to work through our automated system to speak with a representative, even if our code isn't working for you. Alternatively, we may be able to help by a request in your Secure Message Center. You can access all of our contact options by clicking "Help & Contact" at the bottom of the PayPal website.
