Can't open messages

[Amor104]

I can't open my PayPal messing

[PayPal_Olivia]

Hi @Amor104,

I'm sorry to hear that you can't open your messages in the Message Center. Please try clearing your browser's cookies and cache and restart it. If the problem persists after that, please reach out to customer service via one of the other channels to report the issue and for assistance with the original question.

To contact customer service, please click Contact at the bottom of the PayPal website for available options, or reach out by PM on Facebook or DM on Twitter.

I hope this can be resolved quickly!

Olivia

[AmourAlaoui]

Hi I'm having the same issue. I've reinstalled app, deleted all cached data ect on browser but still can't open and read messages. I have an active case that I need a resolution on, as seller took my money and sent nothing. Today was their last day to respond. I've had a message from PayPal which I'm hoping is confirming my refund but obviously can't open and read the message. Thanks