Account limits

Lysardman
Contributor
Contributor

I'm trying to find my withdrawal limits but cannot access my Account Limits page. Any ideas how to find it out?

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Brandon-P
Frequent Contributor
Frequent Contributor

@Lysardman wrote:

I'm trying to find my withdrawal limits but cannot access my Account Limits page. Any ideas how to find it out?


Hi @Lysardman,

 

Please click here to access the account's limit section. If it redirects back to the home screen, it means that there are no limits in place. If it loads, but there are no options available, it could mean that the EU receiving limit is still in place.

 

You can also click here to view the Know Your Customer (EU limit) status on your account. If it requests further information, complete the relevant form and submit it for approval. If your details can be verified without documentation, the limit will be instantly lifted and confirmation will appear.

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