paypal card expired

fiddlesticks1
New Community Member

Hi I went to use my paypal card after not using it for a while and noticed it had expired quite a while ago, i have not recieved a replacement and upon checking paypal has reverted some of my info to my old address (I cant find the link to the paypal card site either} thankfully there are no unrecognised transactions on my account.

 

Do they auto renew the card or do you have to reapply when it expires?

 

 

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3 REPLIES 3

PayPal_Sophie
Moderator
Moderator

Hi fiddlesticks1,

 

Thanks for posting on the Community Forum about this.

 

When you get a new card, you would need to add this to your account, as your details would not be automatically updated. I'd advise adding the card back to your account by choosing the 'Wallet' option when logged into your account.

 

If you have any difficulty with doing this, please let us know

Sophie

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JediBUZ
Contributor
Contributor

I think they are talking about their PayPal Access card not a regular card.

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PayPal_Siobhán
Moderator
Moderator

Hi fiddlesticks1,

 

Apologies for any misleading information. 

 

Generally the Access Card would be auto-renewed if it was used recently, best way to check this out and request a new card is to reach out to the Access Card customer services team on 0333 700 70 60.

 

Siobhan 

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