Problem

alexutzu
Contributor
Contributor

Sorry, we can’t add this card. Please try adding a different card to your account. i have a problem to add a card

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4 REPLIES 4

PayPal_DavidR
Moderator
Moderator

Hi there,

 

Welcome to the PayPal Community.

 

This can happen if your card issuer is denying our request to verify your card. I recommend reaching out to your card issuer directly. If the problem continues please reach out to our custoemr service by phone, Facebook or Twitter.

 

-David R

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alexutzu
Contributor
Contributor

can you reset my card?

 

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PayPal_Donna
Moderator
Moderator

Hi alexutzu,

 

Unfortunately I haven't got access to your account and I cannot reset your card. In this situation, the best thing to do would be to contact our Customer Care department. They should be able to help you further regarding this.

 

Donna

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alexutzu
Contributor
Contributor

alexiorga15 is the mail

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