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tipat2512
Contributeur
Contributeur

Hi all. i sold an hockey card on ebay. i told the buyer that i will ship item at certain day of the week. but i totally forgot there was holiday on this day.

so i message back buyer to inform that i will be late of 1 day.

 

seller answer me back sayin there was no problem...

 

everythin was fine till i receive a message from paypal ...it says that buyer did not authorize this transaction...

 

i message buyer about this and he told me that he already inform paypal that it was a mistake...

 

2 days have pass no news from buyer or paypal...

 

here is my biggest concern, i could not ship item myself so girlfriend did...BUT she did not pay for trackin # she ship regular method.

 

so paypal want me to prove i sent item,wich i cant...and buyer tell me it was a mistake from his part.

 

feel like im **bleep** 😞  guess not much i can do

 

im ebay member since 2001 and 100% positive feedback

 

 

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2 RÉPONSES 2

jmarc_38
Conseiller estimé
Conseiller estimé

Hello @tipat2512 
Unless your buyer cancels the dispute against you, paypal will refund it with your money. the tracking number being mandatory, if you don't have one ... 😞

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tipat2512
Contributeur
Contributeur

ho long doest it take to paypal to update dispute when buyer cancel it ?

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