Shenzhen Ozhuo Technology Co. Ltd.

[sahilyard]

I made a purchase and was charged for the merchandise on 5/17/20 from this company but have yet to receive the item. It appears that there are alot of reports of fraud committed by this company. I want the items or refund! I have not received tracking information either!

[MartaM]

I also paid to this company. On April 30 and i did not receive the order.

[amyinportland]

l also had the same problem and Paypal said there was no fraud and won't do anything. They closed the case and there is nothing more to do, it seems.

[tessamilaun320]

This seller is a scammer and I wish paypal would reimburse buyers for any purchases from the seller. I believe they are using the pandemic as a source to take advantage of people.  In addition to paypal aiding in allowing them to steal money from people and not make good on their purchase sales to people. I purchased an item on 3/27/2020 and I never received my item.  I tried to contact the seller numerous times and did not get a response.  I put in a dispute through PayPal on 5/8/2020 and the seller responded back to PayPal stating they were unable to reach me and provided a tracking number through https://t.17track.net/en#nums=FEISZ1701149288YQ.  I went to track this item and got the following that from March through 6/20/20 the items was still in customs, then the item was released by customs, then the item was at some sort center. As of 6/23/20 I tried tracking the item again and it states that the seller failed to update the shipping information and the item has been lost.  PayPal closed my dispute and and said they Decided in Favor of the Seller without confirming whether my items were received or without clicking on the tracking number and seeing the information for themselves.  I have decided as a results to close my paypal account. 

[crafter4]

So if PayPal decides to close the case without contacting you first you have no more recourse? I'm trying to send them (PayPal) pictures of what I purchased and what I finally received!

[Kingjoey5000]

Was it a nixie clock? I just ordered one.....

[Mlockett]

How do you get a refund to this bogus company?

[SWelch4762]

I placed an online order 6/8/2020 and have not received the product. There have been no shipping notifications. I don’t have a good feeling about this. How do we request a refund?

[SWelch4762]

I finally received my order on July 9th, almost one month after I placed the order. The merchandise was cheap and not what it looked like in the ad. Lesson learned!

[Carmabelle]

Same here! paid on 13th of June - emailed so many times still no reply - no shipping number what so ever - how can Paypal still let themselves be a payment method for this scam company?

[Carmabelle]

What can we do to get a refund?