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Selling goods not fit for purpose

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Modgirl1
Contributeur
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This company took my money and after weeks of a wait sent me an inferior stuffed dog when it should have been a mechanic tea cup yorkie for my wee grand daughter. They have offered 50% refund if I return the item in an undamaged state so they can resell or I sell the item on to someone else on their behalf btw I am accepted to reorder another.

none of the above is going to happen, I do hope that Pay Pal can help me out with my complaint and I get full refund 
please do not order from this company at all costs 

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Selling goods not fit for purpose

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jmarc_38
Conseiller estimé

hello, @Modgirl1 

this type of dispute, item does not match, ends with, send item back to seller, to have a full refund 🙂

Voir la solution dans l'post d'origine

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Selling goods not fit for purpose

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jmarc_38
Conseiller estimé

hello, @Modgirl1 

this type of dispute, item does not match, ends with, send item back to seller, to have a full refund 🙂

Selling goods not fit for purpose

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Modgirl1
Contributeur
I am sorry I don’t speak French

Selling goods not fit for purpose

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jmarc_38
Conseiller estimé

@Modgirl1 

??
If you receive an item that does not match your purchase, you must first open a dispute ' item that does not match'
, the result will be:
you must return the item to seller for a refund afterwards /

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