Refund amount not matching the order amount

0b00101010
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Hi,

 

I opened a dispute as a buyer as I never received the package and the seller disappeared.

 

It was closed in my favor but the refund amount (377.19 USD) is far lower than the order amount (522.80 USD) and I don't understand why.

 

I would like to know what should I do to fix this problem?

 

Best regards.

 

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