votre pb n'est pas clair du tout.... ni en anglais ni en français donc faites un message
par la messagerie .
ou par twitter
ou par facebbok paypal
it's hard to understand everything 🙂
you were the victim of a scam ... but it seems that it was you who sent money to your friend ...
in summary, if your paypal account was used without your knowledge, you dispute the transaction by making a dispute for an unauthorized transaction.
if you sent the money yourself and your hacked friend to his account, and his account was hacked, there is nothing you can do /
currently paypal can no longer answer the phone / pandemic ==> covid 19
but, by email it is possible, also on facebook and twitter /