We are aware that a small number of users are unable to view their transaction history. When going to the history page you may see an error saying no transaction for the last 30 days when in fact payments have been sent or received.
We are actively working on resolving this and hope to have it back up and running very soon. In the meantime you will be able to download your history to view your transactions. This is how http://ow.ly/Q8bzc .
I have missing transactions from when it was down. i sent money and they received email but no money. it was from my paypal balance. will this be sorted out please?
Hi Rachel, Are you also having issues with updating balances? I have just had an eBay payment and received both the PayPal confirmation email and eBay one & I also received the PP in-app notification of the payment. But when I go to my account the transaction is not showing (it's not 'pending btw) nor has the balance updated to reflect the new amount.. The other transactions are showing though! I can't get through to customer services either due to high call volumes 😞
some transactions missing but the summary figure is correct, the classic version appears to show the transactions but with some delay occuring, needs sorting with some urgency
