Error Message When Filing An Official Complaint
PayPal_Rachael
PayPal Employee
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Posted on
Jun-24-2015
09:14 AM
Hi All,
We are aware of intermittent issues with the form used to file an official complaint. On the last page you are asked to enter a signature and some customers have reported an error that says 'enter a signature that matches your name.' This prevents the submission of the form.
We are working on getting this resolved as soon as possible.
This error is not happening every time. If you are experiencing this please try again or use another browser.
Rachael
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