why do i get "we can't complete your purchase' message?
AM2017
Contributor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on
Jun-26-2018
01:26 AM
I have run a Shopify e-commerce site for 3 years now (linked to Paypal) - with no major issues
However yesterday doing routine testing (where i run dummy payments)
I got a :
"We're sorry. We can't complete your purchase" message
This happened TWICE with 2 Credit cards
BUT WORKED when I used Debit cards (tested twice)
Anyone know what is happening?
Is this linked to TLS1.2 deadline glitch - my connection is 'OK' (tested)
Needless to say I maybe losing sales!
Thanks
Mano
0 REPLIES 0
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
Related Content
- link my PayPal business account with my WordPress website , but it's not work ?! in PayPal Payments Standard
- Error: "Unable to change shipping method. Please try again." in PayPal popup in REST APIs
- Payment not automatically being captured, funds not transferred in Sandbox Environment
- I Have PayPal API Billing Authentication Failure Python-Flask in REST APIs
- Need Help Upgrading to PayPal complete payments in PayPal Upgrade Community