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I am using paypal pro plugin for my online orders and received the following message:
Paypal Credit Card Payment Failed with message: ‘This transaction cannot be processed. The merchant’s account is not able to process transactions.
How do I correct this?!
Good day @sscandles,
Thank you for posting to the PayPal community.
If your facing this issue in sandbox test environment, this error code - 10548 usually occurs due to the Sandbox PayPal PRO account setup issue.
Errorcode : 10548
Shortmessage : "Invalid Configuration"
Longmessage : "This transaction cannot be processed. The merchant's account is not able to process transactions."
Here's how to enable PayPal Payments Pro on a Sandbox test account:
Once your sandbox business account is upgraded to PRO, you should be able to integrate and perform DoDirectPayment API calls.
If your facing this error 10548 in LIVE production, I request to please contact our PayPal Customer service via link - https://www.paypal.com/us/smarthelp/contact-us (then choose at the bottom one of the contact methods - email or phone) who should be able to help you regarding your LIVE PayPal account PRO setup query.
They will be able to assist you further as they are specially trained to address this type of account inquiry.
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