Website payments do not go through
Goldzetro
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Posted on
Sep-21-2017
01:14 PM
I live in Albania and i just opened a paypal business account
Recently i hired a group of developers to build me a website integrated with paypal API.
I gave them my API credentials. And now when thay are doing tests with payments making small payments of 0.01$ in my Site.
This is the error that appears
Array ( [error] => CODE: 10417. Transaction cannot complete.. Instruct the customer to retry the transaction using an alternative payment method from the customers PayPal wallet. The transaction did not complete with the customers selected payment method. )
1 REPLY 1
MTS_Andre
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Sep-27-2017
07:05 AM
Hi, this is most probably related to the other your topic I replied. Some countries need first to have few setting enabled on the account before to receive any payment. This is for the "PayPal Zero" settings. Contacting Customer Service they will be able to create a request to check that your account is correctly set. Thanks.
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