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I had 2 factor authentication on mine as well! I would strongly recomend calling them and asking them to do theings on their end. I was told to upload proof-of-name documents, which I did, to which they just suspended my account and are holding my money for 180 days, even though I did what they asked.
I am not joking when I say I was not able to pay rent because of this, had to move out, and thus lost my job. Paypal are usless; never taking a wider context into account.