We currently have limited customer service staffing due to Coronavirus (COVID-19) safety precautions. We encourage you to find quick answers to your questions by searching the community forum, visiting our Help Center, or messaging us (message response times will be delayed). Thank you for your patience.
For small businesses who would like to apply for the Paycheck Protection Program, visit our application page. Our agents cannot take applications over the phone or provide you with the status of your loan. Join the discussion in the Community here.
Hi! We have created a PayPal app and it used to work fine in a sandbox. After submitting the PayPal app we got a message:
Thank you very much for your email.
I am pleased to inform you that we have approved your app for live API usage. However, your PayPal account is unverified at this time. Without verifying your PayPal account, you will be unable to make live API calls. To verify your account simply log in to your account and follow the steps on your Summary page to complete your profile.
Seems like everything is pretty obvious. But, when I sign in I do not see anything related to account verifying. Maybe it's already verified. Can anyone help? When we are trying to make a payment (adaptive/chained) we get an error ("User is not allowed to perform this action").