Unsupported country code IT error

[filipporonco]

Hi, we correctly work with our adaptive payments integration since 2013. From this morning we started to get this odd error for all our requests for preapprovals: 

errorId: 580022
domain: PLATFORM
subdomain: Application
severity: Error
category: Application
message: Unsupported country code IT
parameter: Array

We've changed nothing on our side and since yesterday, everything (preapprovals and chained payments worked smootly).
Any help?

[TSGerDev]

Hi 

we have the same issue and just wanted to bring that up... there is nothing on the incident board yet. 

Case Number 06364982

[filipporonco]

Hi @MTS_Justin, any news on the ETA for the fix?
This is the second day of complete disruption of the service and the economic impact grows hour by hour.

Moreover, we still can't see anything on the paypal status websites about this.
Just keep waiting.

[filipporonco]

From the first hours of today (6.45 am Italy time), the issue seems resolved, we keep waiting for confirmation from the PayPal MTS.

[MTS_Justin · Accepted solution]

Hello All,

The issue should now be resolved.

Please check from your side and let me know if the issue is still persisting.

Again, apologies for any inconvenience.

Thanks !

[filipporonco]

Hi Justin, as written in my previous comment, everything works fine again for us (in Italy), for sure from 6.45 AM italy time.
Thanks for the feedback.

Cheers, Fil.

[Mustafacco]

Please Help