How to enable "Requesting customer's billing address (REQBILLINGADDRESS)" in sandbox

sandeepm
Contributor
Contributor

Hi,

 

How can we enable "Requesting customer's billing address" on sandbox. I see in the below documentation that we need to contact customer care, do we have to do the same for Sandbox also?

 

https://www.paypal.com/us/smarthelp/article/why-did-i-get-api-error-code-11601-ts2035

Login to Me Too
1 REPLY 1

MTS_Adam
Moderator
Moderator
Hi sandeepm, and welcome to the forum! Can you submit a ticket to our technical support team at www.paypal.com/mts (click Contact Support at the bottom) with your sandbox business email address so we can get that option enabled for you? Thanks, Adam
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.