Error: 10417 With Test Environment - Can't conclude a transaction
loriscroci
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Posted on
Jan-24-2020
10:21 AM
Hello Everybody,
We are experiencing a problem in out test environment when trying to purchase with paypal (standard / express checkout).
The error returned is the one in the object.. and the message is:
PAYPAL DO reference transaction result
- {L_LONGMESSAGE0=Instruct the customer to retry the transaction using an alternative payment method from the customers PayPal wallet. The transaction did not complete with the customers selected payment method.,
- BUILD=********,
- PAYMENTSTATUS=None,
- ACK=Failure,
- PENDINGREASON=None,
- L_ERRORCODE0=10417,
- PAYMENTTYPE=None,
- REASONCODE=None,
- ORDERTIME=1970-01-01T00:00:00Z,
- TRANSACTIONTYPE=merchtpmt,
- TIMESTAMP=2020-01-24T16:47:54Z,
- CORRELATIONID=******,
- VERSION=104.0,
- L_SHORTMESSAGE0=Transaction cannot complete.,
- L_SEVERITYCODE0=Error
I tried to change the credit card, using the paypal generated one... changing the paypal account... but I had no success.
Can anyone help me?
thanks a lot,
Loris
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