Error 10011 - Transaction refused because of an invalid transaction id value

[the-marchino]

Hi everyone,

I am trying to programmatically refund a payment authorization for an order that failed but i am getting error 10011:

Transaction refused because of an invalid transaction id value

I saved transaction id in the database right after the authorization, and using it to issue a refund.

I saw that the database value and the one showed in my payments history match, but everytime i run the script I get the same error.

Why is this happening? Is there a way to see if my API requests are processed correctly?

Thanks for any help.

Marco

[angelleye]

With an authorization there is nothing to refund.  No money has been moved yet.  It's simply been authorized.  For an authorization you can Void it using DoVoid.