Accepting guest payments

UBoiii
Contributor
Contributor

Hey!

I am building a shop (using Shopify) and I have PayPal integrated.

But when checking out there doesn't seem to be an option to checkout even if you don't have a PayPal account (directly with a  credit card)

Is there a way to enable that?

Thanks in advance!

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2 REPLIES 2

karoldesousa
New Community Member

Hi. Did you find a solution for this problem? I'm having it too. Thanks!

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MTS_Chiranjeevi
Moderator
Moderator

Hi @UBoiii & @karoldesousa,

 

Thank you for contacting PayPal community.

We apologize for any inconvenience.

Unfortunately, Guest payment checkout(i.e payment via credit/debit) is not applicable for the users. It's important to remember that guest checkout is not guaranteed for every transaction. PayPal runs a risk check to determine eligibility for guest checkout. There will be times when guest checkout is not available.

This is intended behavior. Customer/buyer need to create PayPal account to process the payments.

Thank you so much for your patience and understanding.

Sincerely,
Chiranjeevi
PayPal, Inc.

 

 

 

 



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