10001 error codes for the method DoExpressCheckoutPayment
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We are currently getting 10001 error codes for the method DoExpressCheckoutPayment when trying to finalizing payment for our customers after checkout. This has happened over 1000 times since this past Friday and we need to fix it urgently. Here is one of the error messages we received back from Paypal.
correlation_id - c93353c672257
build - 53461756
timestamp - 2019-08-27T22:39:20Z
ack - Failure
build - 53461756
error_code - 10001
message - Internal Error
severity_code - Error
short_message- Internal Error
version -95
This issue happens right after the customer puts in the info in the Paypal Checkout Page and get redirected back to our app and we call the DoExpressCheckoutPayment to finalize payment and get this error.
- Labels:
-
Express Checkout
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