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RunswScissors New Community Member
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Resetting PIN on Mobile app

I set up my paypal mobile app on my Blackberry, then didn't use it for a month or two. I completely forgot my PIN, but I can still log on using my email a password, like on a PC. How do I reset that PIN? It would be so much easier to log on with it.

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PayPal Employee PayPal_Adrian
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Re: Resetting PIN on Mobile app

Welcome to the boards!


If you go to Profile > Phones and Mobile Payments in your account, then select View Prefences for your phone, you can change the PIN to a new one. 


FYI, you may need to log in using a traditional PC interface to complete this process.


Hope this helps,



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