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Resetting PIN on Mobile app

New Community Member

Resetting PIN on Mobile app

I set up my paypal mobile app on my Blackberry, then didn't use it for a month or two. I completely forgot my PIN, but I can still log on using my email a password, like on a PC. How do I reset that PIN? It would be so much easier to log on with it.

1 REPLY
PayPal Employee

Re: Resetting PIN on Mobile app

Welcome to the boards!

 

If you go to Profile > Phones and Mobile Payments in your account, then select View Prefences for your phone, you can change the PIN to a new one. 

 

FYI, you may need to log in using a traditional PC interface to complete this process.

 

Hope this helps,

 

Adrian

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