Refund went to old closed account Help please
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I had closed my old account because some how my bank number got mixed up with some one elses and was taking money out of their account. So I closed it and created a new one and didn't use my bank account number. I had to get a refund via ebay because the person I bought from never sent my item. They sent my refund to my old account because it was the one that the purchase was made through. They told me that I would have to contact paypal. Can anyone help me please?
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Hi there rckprincess2,
My advice would be to contact Customer Services as they can look into your account while they have you on the phone. Normally I would give you advice on where to go on your account but in this case Customer Services would need to see your account to help you.
I hope this information helps you
Wayne
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